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txtNation: Customer Satisfaction Survey
At txtNation we are dedicated to ensuring you receive the best possible service, this means your opinions matter to us. Now you have seen how we run things it would be great to hear what you think.
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What is your company name?
*
List your account name / company name as registered with txtNation.
Your answer
How would you rate your initial contact with txtNation? For example experiences with your account manager.
Very satisfied
Satisfied
Adequate
Poor
Disatisfied
Other:
Clear selection
Did you find our support team useful during setup procedures? Were they able to deliver you the information you needed?
Very satisfied
Satisfied
Adequate
Poor
Disatisfied
Other:
Clear selection
To what level were you happy with the way our product met your company's needs?
Very satisfied
Satisfied
Adequate
Poor
Disatisfied
Other:
Clear selection
Do you feel you are kept well informed of what is going on and when things are going to happen?
Very satisfied
Satisfied
Adequate
Poor
Disatisfied
Other:
Clear selection
Are there any areas of our service you feel could have been better explained? For example the technical aspects of systems or the terms of service involved in using them?
Your answer
Are there any general improvements you would like to see made to the way one of our products operate?
Your answer
Any further comments you would like to make on our products, departments or processes.
Your answer
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